Frequently asked Questions


♥ Where is MadModesty based? 

Let's get to know each other! 

MadModesty is based in Belgium, Europe. The HQ is close to a city called Ghent. It has a castle. A. CASTLE. Right in the city centre. Isn't that super cool? 

♥ Who is MadModesty? 

I'm just full of mystery ;)  

MadModesty is run by 1 person: ME! I'm Veronique, the artist that draws and designs everything also runs the shop and prints all orders. You can read more about me on the "about page". 

♥ Where is my order? 

Wouldn't it be cool if we could just transport things like in star trek? 

OOH, that sounds like a question about shipping. There's a bunch of those over here

♥ Can I cancel my order? 

Ouch, let's try to not take it personal ;o 

You can cancel your order at any time until you receive a shipping notification. When something it's shipped, it's (quite literally) out of our hands. 
PLEASE NOTE: custom orders like a customized item or a portrait cannot simply be cancelled. please refer to the custom order page for terms. 

♥ How do I order a custom product or portrait? 

let's get creative! 

I hope you'll find your answere here!

♥ What's the difference between a 'straight unisex' and 'ladies fitted' T-shirt? 

You'll look amazing *-* 

They are both different T-shirt models. You can find detailed measurements here
A 'straight unisex' T-shirt is a men's size t-shirt in a fairly straight shape. it's a universal fit. The 'ladies fitted' T-shirt, however, is a fitted T-shirt that has a tighter fit so it flatters well. The downside is that it runs a but small and it's recommended to order a size up. 

♥ I found your product on a different website, is this you?

thanks for being such a good detective! 

If you see MadModesty items on a website that is not www.madmodesty.com / www.madmodesty.be / https://www.etsy.com/shop/MadModesty then it's likely a fake. Please do not buy from them and please let us know

♥ I need to return an item, where can I do this? 

what happened to no takebacksies? 

If you need to return an item, please go here within 30 days and request your return. No hard feelings!

 Why is my question not here

I just can't wait to meet you!

If your question isn't here, it just hasn't been asked yet. Just drop it in the contact form and we'll get back to you!